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“No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”
That is the entire liability shield. Everything else — the moderation freedom, the exceptions, the definitions — is scaffolding around this sentence.
By 1995 two trial courts had produced an incoherent rule. In Cubby v. CompuServe (1991), a service that exercised no editorial control was treated like a newsstand and escaped liability. Four years later, in Stratton Oakmont v. Prodigy, a service that did screen its bulletin boards was treated as a publisher — fully liable for a post it had missed.
The combined rule punished exactly the behaviour Congress wanted. Any service that tried to clean itself up inherited liability for everything it failed to catch; the safe strategy was to look away. Reps. Christopher Cox (R-CA) and Ron Wyden (D-OR) wrote Section 230 to invert that, and the conference report said so in terms: one of its “specific purposes” was to overrule Stratton Oakmont.
Section 230 has never been absolute. These are the categories it has never covered.
Most of the public argument is conducted about a statute that does not exist. These are the load-bearing misreadings.